Choosing and Interpreting In-House FIV/FeLV Combo Tests

Feline immunodeficiency virus (FIV) and feline leukemia virus (FeLV) are contagious retroviruses that can cause serious illness in cats.

Infected cats may develop bone marrow suppression, chronic inflammatory conditions, and cancer (especially lymphoma), and be more susceptible to other infectious diseases due to a weakened immune system.

With all these health consequences, it’s no surprise that a retroviral infection may significantly shorten a cat’s lifespan.

Prevention is key for limiting the prevalence of these diseases. Since these viruses are typically spread by close contact (mutual grooming, catfights, etc.), it’s important to identify and isolate infected cats, to prevent exposure and spread of the disease to other cats. 

For all these reasons, the American Association of Feline Practitioners (AAFP) recommends testing for FIV and FeLV when a cat is first adopted, prior to initial vaccination against these diseases, after a potential exposure, and if clinical signs of retroviral infection develop.

Which Tests are Available for FIV/FeLV Testing in Cats?

Tests are available for in-house (point of care) use. Laboratory testing is also available, which includes a wider range of testing options and confirmatory testing.

For point of care tests, here are two popular options for veterinary practices…

• IDEXX SNAP FIV/FeLV Combo Test

IDEXX claims to have high sensitivity and specificity, with reference lab quality technology. Results are available in 10 minutes, using 3 drops of sample. A SNAP Pro Analyzer is available to automatically activate and read tests, and add results to the medical record.

• Zoetis WITNESS FeLV/FIV Rapid Test

The WITNESS test is meant to be easy to use and affordable. It works with just 1 drop of sample, with results available in 10 minutes. The test offers room temperature storage, an extended (12-month) shelf life, and no need to snap the test.

Zoetis also offers the VETSCAN FeLV/FIV Rapid Test, which appears to have very similar specifications to the WITNESS. One difference is that the VETSCAN test has a single test window, versus two separate test windows for the two diseases in the WITNESS test.

Considerations for FIV/FeLV Testing

To get the most accurate results, it’s best to use serum or plasma rather than whole blood. Although test instructions specify whole blood (and most of the time this works just fine), many experts note that occasionally, whole blood can result in a faint false positive. This is due to a protein or interference from red blood cells.

It’s also important to note that the FeLV test is an antigen test, and the FIV test is an antibody test. Therefore, the FIV test may pick up on an antibody response from a vaccination rather than a natural infection. This may complicate testing in some cases, and it’s recommended to know a cat’s FIV status prior to vaccination.

Additionally, in-house testing is often considered a screening test, in the sense that confirmatory testing is recommended for positive results. This commonly includes IFA testing for FeLV, and Western Blot testing for FIV.

Purchasing Considerations

Here are a few important considerations before making a purchase…

• Brand preference. Maybe a veterinarian or their team has had good experience with a particular brand. Or, if the company has any additional equipment or tests (such as hematology or chem analyzers) the practice is also interested in, it might be possible to negotiate a better deal for everything together.

• Contracts. It’s always important to check the contract closely when making a purchase, to see if there’s a minimum requirement of tests per month or any other stipulations.

• Quantity sold and expiration dates. See if you’ll be able to use all the tests before they expire, or if the company will refund any unused tests. 

• Available support. Is there a helpline for any technical questions or for help with confusing or inconsistent results? And does the company help with confirmatory testing, especially if in-house test results are inconsistent or don’t seem to line up with the cat’s history or symptoms?

Details and specifics of these tests may evolve over time. It’s important to check directly with the company for the most up-to-date information before making a purchase.

With all these factors in mind, see which option works best for the needs of your individual practice. 

Written by: Dr. Tammy Powell, DVM

Old X-ray Table and Generator Be Used with a New Digital X-ray System?

Can My Old Universal Easymatic X-ray Table and Generator Be Used with a New Digital X-ray System?

Some of the Universal Easymatic systems look like this

Some veterinarians purchased their x-ray table and generator 25+ years ago and they still work perfectly!

Through care and good maintenance, they have been able to produce diagnostic images over the years using film.

For some veterinarians, 2017 is the year they would like to stop using chemicals and standard film.

However, they do not want to spend the 17k-25k on a new table and generator when their old system is producing excellent mas/kvp options for each case.

The good news is your existing system can work well with proper installation with your new digital x-ray equipment. For computed radiography or CR it is a simple calibration that will enable the old table and generator be ready for use the day of the installation.

This installation should be carried out by the installer on the day of installation and prior to the training session with the veterinary staff.

For direct radiography or DR, the plate may be wired into the foot switch as a prep switch. The old universal Easymatic x ray table and generator send out a 120-volt prep and expose signal.

A conversion box is brought by our onsite installers so that the cesium technology can convert the voltage down to a high of 5 volts and a low of 0 volts.

Another item that we include with our system is a new foot pedal switch. Often times the old switch can be worn out and the wiring loose.

A new foot pedal switch ensures a smooth transition from prep to exposure. In some instances, we also include a hand switch which can be mounted on the wall.

This secondary option is nice especially if the foot switch was to go out you always have another backup to take a high-quality digital x-ray.

You do not always need to buy a new table and generators to enjoy the speed, safety, and quality of digital x-rays.

Contact us today.

We can help you upgrade your system to digital.

Here is a video showing the conversion from film to digital using the old table and generator.

Training & Education: Mastering the Learning Curve with Veterinary Laser Therapy

It’s well-known laser therapy has become a popular treatment option in veterinary medicine due to its effectiveness in managing pain and promoting healing in patients.

However, like with any diagnostic, there’s a bit of a learning curve when mastering the proper technique for the best results.

Invest in training early!

• To find reputable training options, speak to colleagues and specialists who have experience with laser therapy equipment or chat with the vendor from whom you purchased the equipment.

• Prioritizing appropriate training can help ensure:

• Improved patient outcomes

• Proper maintenance and upkeep of laser therapy equipment

• Increase safety & prevent damage

• Extend the longevity of the equipment

When learning a new diagnostic, our teams need time to understand the key takeaways and apply their new knowledge.

Although laser therapy is a reasonably easy diagnostic, we want to avoid a “sink or swim” approach. Our teams are offered supervision and support as they flex their new skills.

This might include:

• Making time for questions as they get comfortable with the new tool

• Allowing some professional development time to read articles on the topic (tips, safety, etc.)

• Offering supervision and affirming correct techniques to help build confidence

• Quick reference guides in an easy-to-find location

We also want to set clear expectations around their responsibilities and what to do if concerns or an emergency arise. Take time to review what they’ll be responsible for with these new skills and what is outside of their scope.

Never discredit the power of hands-on learning

To truly master any new clinical skill requires practice and repetition.

Some people find learning a new diagnostic intimidating. Taking time to offer reassurance and supportive guidance will help build confidence. Learners should feel secure in their new skills, and as their leader, you should trust in their new performance abilities.

Acknowledgment goes a long way. When our team is taking on something new, we often forget how impactful our words are as leaders.

Simply acknowledging and affirming their effort and progress offers individuals validation and encouragement to continue.

Entrusting our teams to carry out diagnostic procedures empowers them to continue to grow their skills, expand their knowledge and gives our veterinarians space to tackle other needs.

Investing in staff training is essential for anyone involved in laser therapy at your practice.

The use of the correct wavelength, power, and dosing parameters can reduce inflammation, accelerate tissue repair, and improve circulation.

Our veterinary teams play a vital role in preparing the equipment and patient, assisting with the procedure, and maintaining our valuable diagnostic equipment.

Even more so, they play a massive part in client education and relaying the value of laser therapy when reviewing estimates or treatment options.

The risks of poor technique in laser therapy can be detrimental to patients and risk poor hospital reputation.

Improper use of the laser can lead to burns, tissue damage, or ineffective treatment, prolonging the healing process and potentially leading to (avoidable) complications.

Have confidence that your teams have the necessary skills and knowledge to safely and effectively perform laser therapy, investing in training and continuing education courses.

Like most continuing education programs, these courses allow veterinary teams to learn about the latest advancements in laser therapy, proper treatment techniques, and how to tailor treatment plans to individual patients.

Ultimately, the impact of proper training and technique with laser therapy in veterinary medicine goes beyond the individual patient. It also positively reflects the practice's reputation, enhances client satisfaction, and contributes to the overall success of our teams. 

When you purchase our Supra Therapy Laser Quad, we include comprehensive training to ensure you get the most out of your investment!

Ensuring Efficiency with Veterinary Laser Therapy Treatment

Introduction to Laser Therapy in Veterinary Medicine

Laser therapy has emerged as a valuable tool in veterinary medicine. It offers a noninvasive and practical approach to managing various conditions.

Like any medical intervention, it’s essential to be well-informed about the safety considerations and potential side effects accompanying laser therapy in veterinary patients.

Recent studies have shown that laser therapy is a safe and well-tolerated treatment option for veterinary patients.

According to a survey by the American Animal Hospital Association (AAHA), over 90% of veterinarians reported positive outcomes and minimal adverse effects when using laser therapy.

Ninety percent!

This underscores the growing confidence in the safety and efficacy of this treatment modality for pets!

As an ongoing initiative to provide a safe working/treatment environment, there are several ways you can enhance safety measures for staff and visiting creatures, such as:

 1. Training: Ensure your team has undergone the proper training to operate laser therapy equipment before using it with patients. They’ll want to understand proper handling of the equipment and safety precautions to prevent accidents or injuries.

 2. Protective Gear: does your team have what they need to perform the treatment safely? Although minimal exposure, laser safety glasses, gloves, and aprons can protect your team from radiation exposure.

 3. Regular Maintenance and Calibration: schedule regular inspections and maintenance for your laser therapy equipment, including checking the power output, beam alignment, and cooling systems to prevent malfunctions or overheating during treatments.

While laser therapy is considered safe for most pets, we want to be aware of potential side effects that can occur in rare cases.

Potential side effects of laser therapy in veterinary patients are generally rare and typically very mild, but it’s essential our teams can spot side effects if they occur.

Additionally, we want to educate pet parents about potential side effects and share some guidelines for post-treatment care.

Here are a few things to look out for:

Mild Discomfort: This typically manifests as a slight warming sensation or tingling in the treated area. Adjusting the treatment parameters or using a lower-intensity laser can help minimize discomfort.

Skin Irritation: In rare cases, pets may develop temporary skin irritation, causing redness or swelling at the treatment site. Please watch for any signs of allergic reactions or skin sensitivity.

Changes in Behavior: sometimes, pets may exhibit changes like restlessness or agitation due to the unfamiliar sensation of the laser or discomfort during treatment. Usually, a gentle distraction with treats or comforting affection can help ease their stress.  

By closely monitoring patients and adjusting treatment parameters as needed, we can minimize the risk of adverse reactions and offer a more positive experience during treatment.

Performing laser therapy treatment can also pose some minor potential risks to veterinary team members.

Just like with patients, risks to staff members performing the treatment are rare and typically mild. Still, we want to be sure we’re aware of potential risks to our staff.

Here are a few things to make sure your team is aware of:

Eye Injuries: Exposure to laser radiation causes the potential for eye injuries, including retinal damage or vision impairment. As a preventive measure, be sure your team wears laser safety glasses that provide appropriate protection.

Skin Burns: Improper handling or misuse of laser therapy equipment can result in burns or injuries to the skin. Your team can minimize these risks by simply following safety protocols and guidelines.

Electrical Hazards: Laser therapy equipment operates on electrical power, which runs the (uncommon) risk of electric shock or fires if not handled properly. Be sure your team is up to date on fire safety protocols and procedures, just in case.

By raising some awareness of these potential hazards and making sure your team is prepared to respond, we create the ideal environment to provide optimal care for our patients while minimizing risks to our hardworking team.

Laser therapy holds immense promise as a safe and effective treatment option for a range of conditions in veterinary patients.

Remember, continuing education centered around our ever-evolving field of veterinary medicine is key to a thriving practice and hospital staff.

By staying current on the latest research and guidelines, we can provide safe, effective, and comforting care to our loyal customers and to the teams that make our hospitals tick. 

Empowering Techs with Laser Therapy to Boost Vet Practices

Veterinary technicians play a vital role in the day-to-day operations of veterinary hospitals.

They’re skilled and knowledgeable professionals who assist veterinarians in providing top-notch care to patients.

Veterinary technicians are well known for being the “heart” of the practice. Their superpower is their ability to wear many hats like:

• Reception and kennel assistant

• Patient caretaker and monitor

• Trusted surgical assistant

• Exam room and appointment traffic controller

• Empathetic companion to peers and clients

However, their potential could be more utilized, with many technicians limited to basic tasks like drawing blood, taking X-rays, and administering medications.

Let’s examine one of the easiest ways to grow hospital revenue, empower our veterinary technicians, and expand their role within the veterinary hospital.

 Let’s jump to the point by offering technician-driven laser therapy appointments!

Laser therapy is a non-invasive treatment that can help reduce pain and inflammation and promote healing in veterinary patients.

By allowing technicians to perform these appointments, veterinarians can free up time to focus on other appointments, surgeries, in-patient care, or catching up on charts

Veterinary technicians are more than capable of performing laser therapy treatments. They can confidently and safely administer these treatments to patients with the proper training and support.

There are limited risks to using laser therapy, however, on the off chance a patient experiences an abnormal response, potential adverse reaction, or there’s an equipment malfunction, a veterinarian should always be close by to assist.

What type of laser therapy training is available for veterinary technicians?

I’m glad you asked!

In order to perform laser therapy on veterinary patients, specialized training is needed to ensure they can confidently and safely administer treatments.

Training programs typically cover topics such as laser safety, proper use of equipment, treatment protocols, and monitoring patient response.

Here are some key components of training that veterinary technicians can expect:

 1. Laser Safety: One of the most important aspects of training is understanding laser safety protocols. Veterinary technicians learn about the potential risks associated with laser therapy and how to mitigate them to ensure the safety of both the patient and themselves.

 2. Equipment Operation: They’re trained on how to properly operate and handle laser therapy equipment. This includes understanding the different types of lasers used in veterinary medicine, how to adjust settings for different treatments, and basic troubleshooting.

 3. Treatment Protocols: They can expect to learn various treatment protocols used in laser therapy for different conditions and patient populations. This includes understanding the appropriate laser parameters, treatment durations, and techniques for delivering laser therapy to achieve optimal results.

 4. Patient Assessment: Veterinary technicians are trained to assess patients and understand the indications and contraindications for laser therapy, as well as how to evaluate patient response to treatment.

 5. Hands-On Practice: Hands-on training is an essential component of learning how to perform laser therapy. They may undergo practical training sessions to practice administering laser therapy treatments under the supervision of experienced professionals.

 Overall, these trainings are designed to equip your team with the knowledge and skills necessary to confidently and safely perform treatments on patients.

By receiving comprehensive training in laser therapy, our veterinary technicians can expand their scope of practice, enhance their value within the hospital, and provide high-quality care to the patients in their care.

Enabling veterinary technicians to perform laser therapy appointments can have a significant positive impact on a veterinary hospital in a number of ways.

Let’s look at some key benefits:

 1. Improve Efficiency: Improve the overall efficiency by streamlining the workflow and optimizing the use of resources. By allowing veterinary technicians to handle laser therapy appointments, veterinarians can free up valuable time to focus on other appointments, surgeries, in-patient care, or administrative tasks.

 2. Increase Revenue: Laser therapy appointments are billable services that can generate additional revenue for your hospital. By expanding the services offered by veterinary technicians, the hospital can increase its revenue stream and profitability.

 3. Enhance Patient Care: Patients can receive timely and consistent treatments to help manage pain, inflammation, and promote healing with their trusted technicians, enhancing the overall quality of care provided by the hospital.

 4. Skill Development: Allowing your technician team to perform laser therapy appointments provides them the opportunity to develop new skills and expand their knowledge in the field. This can help boost their confidence, job satisfaction, and professional growth.

 5. Competitive Advantage: Offering technician-driven laser therapy appointments can give the veterinary hospital a competitive edge in the market. By providing a wider range of services and utilizing the expertise of veterinary technicians, the hospital can attract more clients and differentiate itself from competitors.

Offering technician-driven laser therapy appointments is a win-win for both veterinary technicians and your veterinary practice.

It allows technicians to expand their skill set and take on more responsibility while also freeing up valuable time for veterinarians to focus on other business and patient needs.

With the proper training and support, your team of technicians can confidently and safely perform laser therapy treatments, leading to improved efficiency, increased revenue, enhanced patient care, skill development, and a competitive advantage in the market.

Looking to find the best laser therapy unit for your practice?

Check out this article: Veterinary Laser Therapy Equipment: Selecting the Best Option for Your Practice

Laser Therapy in Veterinary Practice: A pain-free Solution

Laser therapy has become an increasingly popular and effective treatment option for various conditions in veterinary patients.

Veterinarians are choosing laser therapy as their preferred treatment approach over traditional, less effective treatment options.

This non-invasive and painless procedure uses light energy to stimulate healing and reduce inflammation, making it a valuable tool for veterinary practices looking to provide the best care for their patients.

Let’s unpack a few specific conditions that have seen particularly successful outcomes using laser therapy treatment.

Laser Therapy Treatment in Veterinary Patients with Arthritis

With arthritis being such a common problem in aging canines and felines, this treatment option is an ideal, low-stress way to offer relief.

Patients with arthritis who have undergone laser therapy treatment experienced:

• · Reduced joint inflammation

• · Increased mobility

• · Faster pain relief

Successful results have been shown to improve the quality of life for pets suffering from arthritis, allowing them to move more comfortably and enjoy the activities they love most.

Let’s look a little closer…

Meet Kona, a 10-year-old labrador retriever with difficulty getting up and moving around. His owners are getting concerned about his quality of life. After a thorough examination, his veterinarian recommended laser therapy as part of his treatment plan.

Over a few weeks, Kona received a series of laser therapy sessions that targeted the affected areas in his hips, helping to reduce inflammation and increase blood flow to his joints.

After just a few sessions, Kona’s owners noticed a significant improvement in his mobility and overall comfort. He could get up and down more easily, walk longer distances without limping, and even start playing with his favorite toys again.

 With the right combination of laser therapy, at-home care, and follow-up appointments, our patients can experience significant improvements in their mobility, comfort, and overall well-being.

By the end of the treatment plan, Kona’s symptoms had decreased, allowing him to be more active and reducing his pain and discomfort.

Laser Therapy in Veterinary Patients with Skin Infections or Wounds

 Laser therapy has been proven particularly effective in patients recovering from skin conditions or puncture wounds.

Whether it's a surgical incision, a bite wound, or a skin infection, this treatment approach can speed up the healing process by increasing blood flow to the affected area and promoting the formation of new, healthy tissue.

Let me introduce you to Kylie…

Kylie is a 4-year-old domestic shorthair who presented with a severe bite wound on her hind left leg.

The exam revealed some infection around the affected area, causing her significant discomfort. Her veterinarian prescribed a series of laser therapy treatments paired with some antibiotics and pain meds.

Kylie's wound showed significant improvement after several laser therapy sessions and consistent wound care at home. The inflammation decreased, and the wound began to heal more rapidly than expected. Kylie's energy levels increased, and she was back to her playful self after just a few weeks

 Laser Therapy Treatment in Veterinary Patients with Chronic Pain Conditions

 This treatment approach is effective in treating chronic pain conditions like:

• · Back and neck pain

• · Hip dysplasia

• · Stomatitis

By using lasers to target specific areas of pain and inflammation, veterinary teams can provide targeted relief for their patients, sometimes without the need for medications or invasive procedures.

Let’s say hello to Navy…

Navy is an 11-year-old German shepherd who presented with debilitating back pain, making it difficult to walk. He showed signs of stiffness and discomfort as he shuffled into the exam room.

His exam indicated x-rays were warranted, which later revealed some spinal abnormalities.

After discussing some treatment options, Navy’s parents shared that they’d prefer a non-invasive treatment approach. They agreed that laser therapy would be the best next step, along with some anti-inflammatory meds to help manage his pain.

 Navy underwent a series of laser therapy sessions targeting the affected areas of his spine.

After a few short weeks, his parents noticed a decrease in his pain level and an increase in his ability to move around more comfortably.

His increased desire to go outside and even brave a small staircase was incredibly encouraging to his parents and veterinary caregivers.

 Toward the end of his treatment, Navy experienced some significant progress. His treatment had significantly reduced his pain levels, allowing him to move more freely. His stiffness decreased, and he regained comfortable mobility in his hind legs.

 Kona, Kylie, and Navy all highlight the effectiveness and value of laser therapy treatment, which played a crucial role in their healing journeys.

While this treatment option may not be warranted in every case, laser therapy equipment has proven a valuable investment for veterinary hospitals that want to provide the best patient care.

Its effectiveness in treating a range of conditions easily makes it a cutting-edge treatment option for patient care.

Vet Laser Therapy Equipment: Selecting the Best Option

Exploring the Different Types of Veterinary Laser Equipment

Laser therapy has become an increasingly popular treatment option for both small and large animal patients in veterinary medicine.

Veterinary laser therapy, also known as low-level laser therapy or cold laser therapy, uses noninvasive laser light to penetrate the skin and stimulate cells at the cellular level.

Understanding How Laser Therapy Heals from Within

The light energy from the laser is absorbed by the cells, triggering a series of physiological responses that promote healing and reduce pain and inflammation.

It’s believed to stimulate the release of endorphins, the body's natural painkillers, helping alleviate pain and discomfort in recovering patients.

Laser therapy is a safe and effective treatment option that can be used alone or in combination with other therapies to manage pain, promote healing, and improve patients' overall well-being.

As a non-invasive procedure option, it doesn’t cause discomfort or side effects, making it a valuable tool in veterinary medicine for treating a variety of conditions in both small and large animals.

Several types of laser therapy equipment are available on the market, each with its own unique features and benefits.

Studies have shown that laser therapy can greatly reduce pain and improve mobility in small and large animal/livestock patients.

Veterinarians commonly use laser therapy to promote healing in patients with:

• Wounds

• Post-surgical pain

• Arthritis

• Musculoskeletal injuries

It delivers targeted light energy to the affected area, stimulating the body's natural healing processes and reducing inflammation and pain.

Let’s take a moment to compare three popular types of laser therapy equipment: the 30-watt Animal Therapy Laser, the Companion Laser, and the cutting edge Laser.

Supra Therapy Laser Quad

Supra Therapy Laser Quad This laser is a powerful and versatile option for veterinarians looking to offer or enhance laser therapy services to their patients.

The Supra Therapy Laser Quad delivers a higher energy level than other types of lasers, allowing for deeper tissue penetration and more effective treatment.

Treating Wounds, Arthritis, and More

This particular laser is ideal for treating a variety of conditions like:

• Arthritis

• Muscle strains & sprains

• Post-surgical pain

• Back Pain/IVDD

• Wounds and other dermatologic conditions

The higher energy output of this laser allows for faster treatment times and more efficient pain relief.

Using Surface-emitting Laser Diode (SLD) technology in manufacturing, you can take comfort in its exceptional reliability and extended lifespan, exceeding 30,000 hours.

Deep tissue laser therapy with Surface-emitting Laser Diode (SLD) technology offers a non-invasive, drug-free solution to pain and inflammation, promoting faster recovery and improved quality of life for your patients.

 One key benefit of the 30-Watt Animal Therapy Laser is its ability to deliver consistent and precise treatment to the affected area.

This helps to:

• Reduce inflammation

• Improve circulation

• Stimulate the body's natural healing processes

• Target underlying issues

• Promote faster healing

The versatility of this laser makes it a valuable tool for veterinarians looking to provide effective and non-invasive treatment options for their patients.

 Overall, the Supra Laser Therapy Quad is a top choice for veterinarians seeking a powerful and effective tool for laser therapy treatment.

Its high energy output, deeper tissue penetration, and versatility make it a valuable addition to any veterinary practice looking to offer advanced, non-invasive treatment options for small and large animal patients.

https://newvetequipment.com/supra-therapy-laser-quad

 The Companion Laser

Price - ($30,000 plus)

The companion laser is another popular choice among veterinarians for its ease of use and versatility.

As you might tell from its name, the Companion Laser portfolio is designed specifically for use on companion animals such as dogs and cats.

This user-friendly device is small and portable, making it versatile and easy to transport between different locations.

It’s equipped with various pre-programmed treatment protocols, making it simple for veterinarians to select the appropriate settings for each patient.

This laser’s delivery system and detailed, species-specific protocols help resolve dosing challenges and improve outcomes. 

 The Cutting-Edge Laser

Price - ($25,000 plus)

This laser offers advanced features and is designed for use on both small animal and large animal patients.

The cutting-edge laser has various customizable treatment options, allowing veterinarians to tailor the therapy to each patient's needs.

It offers a higher level of precision and control, making it a great choice for complex or challenging cases.

It’s specifically designed to deliver targeted light energy precisely, stimulating the body's natural healing processes and promoting faster recovery.

 Each laser therapy offering allows veterinarians to provide noninvasive and effective treatment options for a wide range of conditions in animals of all sizes.

The Supra Laser Therapy Quad, Companion Laser, and Cutting-Edge Laser each offer unique features and benefits, allowing veterinarians to choose the best option for their practice and patients.

Choosing the Right Laser for Your Veterinary Practice

When it comes to purchasing veterinary equipment, making informed decisions is crucial.

These investments not only contribute to your practice's revenue but also play a vital role in enhancing your services and the standard of care you provide—especially with significant purchases like lasers.

To ensure you choose the best laser for your hospital, prioritize companies that offer clear and transparent pricing.

This will help you avoid hidden fees or unexpected ongoing costs that can accumulate over time if not carefully considered.

Additionally, be sure to evaluate the cost of the laser in relation to your budget and expected return on investment.

Other key factors to consider are training and warranty. Ensure the vendor provides comprehensive training for you and your staff to maximize the effectiveness of the equipment.

A strong warranty can also offer peace of mind, protecting your investment and ensuring that any potential issues are covered.

It's wise to seek advice from fellow veterinarians or veterinary forums who have experience with similar equipment. Their insights can be invaluable in guiding your decision.

Engage with multiple vendors, and don’t hesitate to ask for connections to other professionals who have purchased similar products. Hearing firsthand experiences can provide you with a better understanding of what to expect.

The Future of Veterinary Care: Integrating Advanced Laser Technology

As laser therapy continues to gain popularity in veterinary medicine, staying up-to-date with the latest advancements in laser equipment is essential.

By doing so, you can ensure you’re providing the best possible care for your patients while making a sound investment in your practice.

Compassion: Euthanizing the Family Pet with Kids Present

Balancing Emotions: Navigating Euthanasia with Children Present

As a veterinary community, we know that euthanizing a cherished pet is one of the most difficult decisions a pet parent faces...

…And when young ones are present, the decision becomes even more complex.

We’ve all witnessed firsthand the emotional toll that euthanizing a pet can take on families.

 One of the biggest pros of euthanizing a pet with kids present is the opportunity for closure and understanding.

Allowing children to be present during the procedure can help them meaningfully say goodbye to their furry family members.

 Knowing that loved ones are surrounded by them in their final moments can also provide a sense of comfort and support to both the kids and the pet.

It may also offer emotional support to pet parents so their kids can be present.

Supporting Families Through the Heartache of Pet Loss

Take the single parent, navigating parenthood alone, whose journey to parenthood started with their pet.

Their friendly companion has supported them through major life events, and we can all appreciate how crushing it feels to let that go.

Allowing the kid(s) to be present can comfort everyone in the room and honor the bond they’ve developed as a family.

 On the other hand, one of the cons of having kids present during euthanasia is the potential emotional distress it may cause.

They may not fully understand the concept of humane euthanasia and could have a difficult time processing their emotions and navigating their grief.

Parents should carefully consider whether their children are emotionally mature enough to handle the experience.

The Role of Veterinary Teams in Helping Families

As their veterinary care team, there are a few things we can do to make it a comfortable experience for everyone:

1. Provide age-appropriate explanations: Explain the euthanasia process gently and using language that children can understand. It is important to be honest and straightforward while also being sensitive to their young emotions.

 2. Offer support and reassurance: the young and the family will need support throughout the process. This could be as simple as providing tissues, offering a comforting hand to hold, reassurance that showing emotion is okay, and being present to answer any questions or concerns that may arise.

 3. Create a peaceful environment: create a calm and comfortable environment for the procedure, with soft lighting, music, and comfortable seating for the family. This can help to reduce anxiety and create a sense of solace during a difficult time.

 4. Allow for personal rituals and traditions: Families may wish to perform personal tributes or traditions to say goodbye to their pets in their own way. Try to accommodate these requests by providing the space and time needed for families to say their final goodbyes.

 5. Bring good memories to the surface: this one is undoubtedly situational, and you’ll want to read the room to gauge if questions are appropriate, but consider asking them questions like: what’s their favorite memory of their pet? What’s a memory of their pet that makes them laugh? What’s their first memory with their pet? This can offer a gentle reminder of the beautiful moments they’ve shared.

The Mental Health of Veterinarians: Balancing Professional Duty and Emotional Well-being

 Euthanizing a pet in the presence of children can be emotionally challenging for veterinary teams. If you feel strongly that children should not be present, it's important to stand by your decision to protect your mental well-being.

We strive to create a calm and compassionate environment for our patients and their families while providing support and guidance throughout the process.

It’s always heart-wrenching to see families' grief, but it’s also a privilege to be able to help them through such a difficult time.

Kids are often very attached to their pets, so saying goodbye is a memory that will stick with them for the long haul.

It’s a pleasure to help them during such a vulnerable time.

 For pet families, the experience of euthanizing a pet with kids present can be both heartbreaking and healing.

The moments leading up to the procedure are filled with tears and sadness, but there is also a sense of peace knowing that their pet is no longer suffering.

In the days and weeks following the procedure, families will find comfort in the memories they shared with their beloved pets and the knowledge that they made the best decision.

Considering the Child’s Well-being During Euthanasia

 In the end, the decision to euthanize a pet with kids present is a deeply personal one.

Most children do not have the emotional and mental maturity to witness a pet euthanasia.

This decision should be made with careful consideration and compassion, which we, as their veterinary care team, should support.

Whether children are present or not, the most important thing is to ensure that your patient is surrounded by love in their final moments.

the Hard Decision: Euthanizing with Pet Parents Present

A Bittersweet Decision - The Heartache and Healing of Euthanizing with Pet Parents Present

Understanding Grief and Loss

Euthanizing a beloved pet is one of the most challenging decisions a pet parent can make.

It’s a heartbreaking choice that’s difficult to face, but often, it’s the most compassionate decision we can make for an elderly or suffering pet.

Many pet parents struggle with the decision of whether or not to be present during their pet's euthanasia.

While some find comfort in being there to say goodbye and to provide love during their pet’s final moments, others may find the experience too emotionally overwhelming.

Supporting Pet Parents During the Procedure

Being in the room during their pet's passing can be a deeply emotional and cathartic experience for pet families.

It allows them to say goodbye meaningfully, be there for their pet in their final moments, and provide comfort and love during a difficult time.

Many pet parents find solace in holding their pet, whispering words of love and gratitude, and being there until the end. Knowing that their pet passed away surrounded by love and with their family by their side can help offer a sense of closure.

The experience can also be harrowing, as watching a beloved pet pass away can be one of the most heartbreaking experiences a person can go through.

Amid grief, it may be helpful to remind pet parents that their decision to say goodbye is a final act of love and compassion, a way to honor the bond and the memories they’ve shared.

Coping with Compassion Fatigue

 For veterinary staff, euthanizing a pet with pet parents present can be both emotionally challenging and rewarding.

On one hand, supporting and guiding pet parents through the process can provide a sense of closure and comfort for both the family and the pet. It allows the pet parent to be there for their pet in their final moments, to provide comfort and love, and to ensure that their furry friend is not alone.

Conversely, witnessing pet parents' deep grief and sadness can be difficult for veterinary team members, who often form strong bonds with both the pets and their families.

Watching pet parents say goodbye is an emotionally taxing experience for veterinary teams.

The deep bond between pets and their families is palpable during these moments, and witnessing the grief and heartache can take a toll on even the most seasoned professionals.

To recover from the compassion fatigue that often follows euthanasia with families, consider…

 1. Making time to reflect: Allowing team members to unpack their experiences can help them process their emotions and gain perspective.

 2. Setting professional boundaries: setting boundaries and practicing self-compassion is paramount in our line of work. Encourage team members to recognize their limits and know when to step back or seek additional support.

 3. Engaging in professional development: continuing education and professional development opportunities can help veterinary team members enhance their coping skills and resilience when faced with challenging situations.

Training in grief counseling, communication skills, and emotional intelligence can be hugely beneficial.

 4. Cultivating a supportive work environment: fostering a culture of support, empathy, and understanding within the veterinary practice can help team members feel valued and supported. Encourage open communication, teamwork, and a sense of community.

 It’s important to acknowledge the emotional toll that these experiences can have and prioritize our team’s well-being.

 Ultimately, the decision of whether or not to be present during a pet's euthanasia is a deeply personal one that each pet parent must make for themselves.

There is no right or wrong answer, only what feels suitable for each family

Whether present or not, the love and bond between a pet and their family is eternal, and the memories of their time together will always be cherished.

 As veterinary staff, we must provide compassionate care and support to pets and their families during this difficult time.

We understand the deep love and bond between a pet and their family, and we are here to support and guide them through the process with empathy and understanding.

 In the end, euthanizing a pet with their parents present can be a bittersweet experience. It’s a heartbreaking decision that no one wants to make, but it’s helpful to remember that it’s made out of love and compassion. 

6 Steps To Help Deliver Difficult News to Pet Parents

One of the most challenging parts of our job is preparing to deliver life-altering news to our pet parents.

Delivering a poor prognosis or having an end-of-life talk with pet parents is always a tough conversation, and no conversation is precisely the same.

 Each discussion needs to be approached with empathy, sensitivity, and clarity.

Having a framework that both you and your team can use when delivering tough news to pet parents can be helpful.

SPIKES – Six-Step Protocol for Delivering Bad News

When delivering news that may be shocking or upsetting to our clients, we want to be sure we can share in a clear, honest, and compassionate manner.

Baile and Buckman developed a framework to help health professionals convey the major talking points that should be addressed during these conversations.

SPIKES is a six-step framework that you and your team can use when having difficult conversations with your clients.

So, what does it mean?

SPIKES is a simple acronym to help you remember the framework:

• S- Setup

• P- Perception

• I- Invitation

• K- Knowledge

• E- Emotions

• S- Strategy and summary

Let’s dig in a little deeper…

Step 1: Setup

Setup the discussion in a private and comfortable location. Try to ensure it’s a space that will avoid interruption. If there’re more than one staff member who will be present, be sure you’re both clear on who will deliver the news.

Step 2: Perception

 First, try to understand the pet parent’s perception of their pet’s condition. It can be helpful to understand how serious things are from their perspective and can tell if perhaps they’re in denial.

To help start the conversation, you may ask something simple like, “What have you made of Charlie’s illness so far?”

During this part of the discussion, you can pick up on verbal and non-verbal cues to help you gauge their feelings about the situation. 

Step 3: Invitation 

During this step, we want to respect what our clients are emotionally ready to hear. This step can help you form your delivery.

You might ask, “At what level do you want to know about Charlie’s prognosis.”

This is by no means a way to withhold facts about a patient’s condition or illness, but rather, it may help you understand whether the client is looking for a “straight to the point” answer or if they’d like more detail to better understand the situation.

Step 4: Knowledge

Consider this the “meat and potatoes” of the conversation.

During this step, we want to share:

• Diagnosis

• Treatment Plan (if applicable)

• Prognosis

• How we can support

When possible, share client handouts or written details about the diagnosis, treatment plan, and prognosis. This can help the client digest what’s being shared and make a more informed decision about the next steps.

Step 5: Emotions

 These conversations are always challenging. Try to assess your client’s emotions during your discussion.

• Acknowledge any shock and ask them how they’re feeling.

• Their response may range from silence, distress, denial, or anger.

• If you’re unsure how to respond, try to respond empathetically. Allow some silence to let things sink in.

• Avoid arguing or getting defensive. Do your best to create a space that allows the pet parent to express their emotions without criticism.

Step 6: Strategy and Summary

To wrap things up, summarize what’s been discussed so far and clarify the next steps.  

• Pet parents will likely look to you to help make sense of the news.

• Explain what will happen next and what they can expect.

After the Conversation

After the conversation and your client has left, would you like a moment to yourself before seeing your next patient?

If taking a break at that moment doesn't work, you should plan for when you can find some breathing space within the next hour.

Suppose you’ve been following along with our recent series of articles. In that case, you know the demanding nature of the veterinary field can lead to high-stress levels and burnout among veterinary teams.

Be sure to prioritize your needs and well-being during high stress.

Take breaks, practice mindfulness, and engage in activities outside of work that make you feel recharged and refocused.

Remember, you’re not alone. Lean on your team for support and contact a professional who can offer tailored and personalized support. 

How to Overcome Saying Goodbye to Their Canine Patients

When the veterinary community is mentioned, we often envision a team of compassionate and dedicated individuals who work tirelessly to care for our beloved furry friends.

While that is true, many people may not realize the emotional toll of the job, especially the difficult task of saying goodbye to patients we often grow very close to.

 No matter how experienced we are, euthanizing a dog is never easy.

It is a decision that weighs heavily on the hearts of those involved.

Choosing to say goodbye means they must come to terms with the fact that they’re ending a life that is loved and cherished.

The bond between a dog and its parent(s) is truly special, and facilitating the end of that bond is heartbreaking.

 The emotional burden of euthanizing dogs is a leading cause of compassion fatigue and burnout among veterinary teams.

Compassion fatigue is a type of emotional exhaustion that comes from caring for others suffering. When faced with the difficult task of putting down a dog, it can take a toll on even the most resilient of people.

The constant exposure to heartache and grief can leave us feeling drained and overwhelmed, making it difficult to continue providing the level of care that we pride ourselves on.

Veterinary teams can face several challenges when euthanizing dogs.

They may face:

• Moral stress: This can result from a veterinarian’s recommendation differing from a pet parent’s. For example, an owner may not want to euthanize their dog, but the Veterinarian believes the pet is suffering. Alternatively, an owner may request euthanasia when the Veterinarian feels there’s a viable treatment option.

• Ethical challenges: Whether euthanasia is considered an ethical challenge may depend on the reasons for the request.

• Emotional weight: euthanasia is emotionally taxing, and it can be hard to focus on the medical or moral reasons for the goodbye.

•  What’s talked about least is what comes after euthanasia…

• …More often than not, we have appointments to follow. We must gather, switch gears, and move on to our next patient.

 This transition can be incredibly challenging as we put aside our emotions and focus on providing the best care for the next family.

This ability to compartmentalize our emotions and remain present for each patient requires special resilience and strength.

To help with these challenges, some recommend:

• Take time to prepare the owner before the procedure. Be sure to set expectations and share what is within and outside the veterinary team’s control.

• Setting clear expectations from the start can help prevent unwanted surprises and improve the experience.

• Schedule some “flex” time after euthanasia appointments. Give yourself and your team breathing room before seeing your next patient.

• Start a tradition. Some hospitals decorate a small rock for each patient who passes in their care and leave it near the entrance or a nearby tree. This is a meaningful practice for pet parents and veterinary teams to ensure their beloved pet (or patient) is not forgotten.

• Despite the emotional hardships that come with the job, we continue to show up daily, providing compassionate care for our patients.

  Your dedication to your community and your unwavering commitment to the well-being of your patients is truly inspiring.

  Veterinary staff are scarcely recognized or appreciated for the sacrifices they make daily to offer our support and compassion.

 The heavy toll of euthanasia does not go unrecognized.

Despite the emotional challenges we face, we remain committed to the health, wellness, and needs of the patients who draw us in every day.  

Take this moment to know you’re appreciated. Your tireless work to care for your patients and our community is acknowledged and valued.

Providing Mobile Veterinary Euthanasia Services

Helping families with their pets

As veterinary professionals, we are faced with the difficult task of helping pet owners decide to say goodbye to their beloved companions.

Euthanasia is a compassionate and ethical part of our profession, but it can be a profoundly emotional experience for both the pet owner and the veterinary team.

 In recent years, mobile euthanasia options have become increasingly popular as a way to provide a more comfortable and familiar setting for pets and pet parents during this difficult time.

These services offer a personalized and compassionate approach to end-of-life care, allowing pets to pass peacefully at home surrounded by their loved ones.

Offering mobile euthanasia services provides comfort and convenience to pets and pet owners.

•  In-home comfort: It’s a gift to enable pets and their parents to be surrounded by friends, family, and an environment familiar to them. Knowing their pet is comfortable is critical to pet parents during their last moments. Allowing them to snuggle up in bed with their favorite blanket and the comforting scents of home around them makes for a more calming experience.

• Low Stress: Often, pets become anxious and uneasy when visiting a veterinary hospital, and being able to say goodbye in the comfort of their home can help alleviate some of the anxiety and fear accompanying the process.

• Flexibility: Mobile services allow pet owners to choose the time and location that best suits their needs, making the experience more personalized and meaningful.

By offering this service as an option, you can meet the needs of pet owners who may need help traveling to a clinic or prefer the privacy and comfort of their homes.

Clients are grateful for your extra care and consideration during such a difficult time.

From a business perspective…

Offering mobile euthanasia services can be a valuable addition to a veterinary practice.

Personalizing the experience: With the well-known struggle of compassion fatigue in our community, having the opportunity to provide a personalized and comfortable experience to your patients and clients can bring a sense of ease to you, too.

Trust & relationship building: Building and maintaining good relationships with your clients is paramount to a successful business.

You’ve heard the classic Maya Angelou quote:

“People will forget what you said…but people will never forget how you made them feel.”

Providing them with a service where they can grieve in the comfort and psychological safety of their homes speaks volumes about your business morals.

Incorporating mobile euthanasia into your practice's services embodies compassion and empathy, as it significantly reduces the pet's stress by allowing them to pass peacefully at home.

This service alleviates the pet's suffering and provides immense comfort to pet owners, sparing them the distress of transporting their beloved companion during a difficult time.

However, balancing this compassionate approach with practical business considerations is essential.

Offering mobile euthanasia involves additional costs, such as travel expenses, time management, and ensuring the availability of necessary equipment and medications on the go.

Carefully evaluating these factors ensures that the service remains sustainable. This allows you to continue providing empathetic care to pets and their owners while maintaining the financial health of your practice.

When structuring your pricing, make sure you consider:

• Commute time and distance (gas, mileage, etc.)

• Time taken away from other patients and hospital duties

• Time necessary to gather and pack/unpack equipment, meds, and other necessities into the vehicle

• Additional staff needed (Veterinary assistant or Nurse)

 …Now, if you’re feeling a sense of guilt for adding an upcharge to these services, remember that you’re offering a service to your community that many so desperately want to be able to utilize.

By embracing this compassionate approach to care, we can comfort and support those in need during one of life's most challenging moments.

Finding Work-Life Balance as a Mobile Veterinarian

“Struggling to balance work and life as a mobile veterinarian? You’re not alone. Our demanding, unpredictable days often leave us overcommitted and burnt out. Discover practical tips to prioritize, delegate, and say “no,” fostering a healthier work-life harmony while providing exceptional care.”

Finding work-life balance as a mobile veterinarian can feel nearly impossible.

Despite the loving patients, supportive community, and medical mysteries that keep us returning for more – we often find ourselves overexerted and burnt out.

We’re no strangers to long, demanding, unpredictable workdays and patient needs.

We’re also no strangers to neglecting or compromising pieces of our personal lives for the job.

Chronically overcommitting is our forte. And a patient in need is our kryptonite.

As veterinary professionals, we’re naturally type-A, empathetic folks who aspire to make life a little better for our patients and their owners/parents.

Although we don’t like to admit it, the imbalance between work and home life is something we’ve normalized but not something we must continue to settle for.

So, how do you break the cycle?

Let’s not pretend it’s easy to do – it’s certainly not. But it is doable.

It helps to start small. We don’t have to eat the whole watermelon at once.

Making drastic changes can inadvertently have the opposite effect, causing added stress and overwhelm.

One of the most impactful and, inadvertently, most challenging things we can do is to say “no.”

Raise your hand if you struggle using this word …

If that’s you, you’re not alone

You may have heard the phrase “No is a full sentence”. It’s time we start using it as one.

Regrettably, veterinary professionals want to help in any way we can.

We hate to disappoint or feel like we’ve let someone down.

By saying “yes” to one thing, you may not realize that you’re saying “no” to another in that same breath.

For example, by saying “yes” to that last-minute, non-emergent appointment, you’re saying “no” to eating dinner with your family.

Saying “no” starts to become a little easier when you have a good grasp on your priorities and can delegate appropriate tasks to others.

If you could use a little boost in these areas, Try starting here:

• Prioritizing: Give this a try - find 15 minutes to sit down and intentionally think about your routine priorities.

• Start by taking a sheet of paper and drawing a line down the center.

• Label the left side “Professional” and the right side “Personal.”

• Take 5 minutes to brainstorm your professional priorities (patient appointments, inventory, etc.).

• Use the next 5 minutes to repeat the same exercise for the personal side.

• Take a look at your list. With a highlighter, highlight the ones that bring you joy.

• If by the end of this exercise, you're alarmed by the lack of joy you experience daily. It’s a good sign that it’s time to make some tweaks.

Delegate: Ask yourself: what tasks can I have someone else take over? These can be work-related tasks or personal ones. Do you have a team member looking for opportunities that you can empower to take on something new? Believe it or not, most of us find it easy to overfill our plates but struggle to take something off.

Let’s look at some ways to disconnect after a long day.

Use the alarm on your phone

You can wrap up your day by using the alarm feature on your phone.

Set an alarm for 30 minutes before you’re scheduled to finish and another for 30 minutes after.

When the first alarm goes off, start planning your exit.

If you’ve not started making your way home by the time the second alarm goes off… it’s time to go.

There will undoubtedly be days when you cannot abide by this rule, but for most days, try to make this a new personal rule (apply the 80/20 rule if you can)!

On the car ride home…

Whether just around the block or an hour-long trek back, it can be the perfect space to start disconnecting.

Consider this…

Listen to a podcast: find a podcast that helps you to switch your brain off from work mode. Do you love a good mystery, some comedy, or personal development? You can get a recommendation from a friend or search for topics you're interested in.

A quick hello: Use this time to connect with friends and loved ones. It doesn’t have to be lengthy, but you’d be surprised what a friendly voice can do to boost your spirits. Try to avoid work-related topics.

In your free time, if you haven’t joined one of the many online communities of veterinarians through social media sites, consider joining. (This can also be a small but helpful way to break up your day between appointments.)

Sometimes, just having a brief conversation (or even reading conversations) with those who wear similar shoes can be validating and relieving.

Remember…Your community needs you. 

Not only for the world-class veterinary care you provide but also for all the value you bring to the world outside of working hours.

Our selfless ambition to improve the lives of pets and their parents is often an unintentional bend toward perfectionism, which can negatively affect our mentality.

If you, or someone you know in the veterinary community, are struggling with ongoing overwhelm, burnout, anxiety, or depression, rest assured you have a shoulder to lean on. Here are just a few of the many resources committed to our well-being:

· NOMV (Not One More Vet): https://www.nomv.org/

· Vets4Vets: https://vinfoundation.org/resources/vets4vets/

· BetterHelp: https://www.betterhelp.com/

Boost Morale in Your Practice: Three Effective Ways To Help

““Veterinary professionals face compassion fatigue, burnout, and poor culture. This blog offers practical tips for boosting team morale and well-being, reducing turnover, and enhancing your practice’s reputation. Learn how to start with good news, connect work to purpose, and gauge team happiness effectively.””

3 ways to Improve Culture and Reduce Compassion Fatigue in Your Practice

It’s undeniable that compassion fatigue and burnout are two of the highest-ranking issues working in the veterinary field.

Poor culture doesn’t fall far behind.

We’re constantly faced with the emotional toll of caring for sick and injured patients and distressed or grieving pet parents.

While it is essential to have empathy and compassion for the patients we care for, it’s equally important to take care of ourselves and support our teams.

Improving practice culture and team wellbeing is not easy and certainly doesn’t happen overnight.

Taking a step back to recognize the need for positive change in your hospital can help to:

• Decrease staff turnover & increase satisfaction

• Enhance your practice’s reputation

• Improve staff wellbeing & encourage work/life balance

There are lots of resources floating around about “how to improve team morale” and “what to do to prevent burnout.”

Many share advice like “set boundaries,” “focus on team wellbeing,” and “practice self-care.”

All of this is valid advice, but there’s a gap between what we’re being told and how to apply it.

So, let’s start to get a little more specific…

Here are three ways to improve culture and reduce compassion fatigue in your practice – AND – ways you can apply them.

1. Start with Good News!

Team culture significantly contributes to how you view and experience your work.

You can start to sway a more positive team culture by baking good news into the day.

Practices that start their day/shift with good news experience:

• Higher rates of engagement

• A better sense of team building, connection & community

• Increased emotional resilience

What type of good news are we talking about…

Choose your adventure here!

Good news could be related to work or professional development. (I placed my first urinary catheter yesterday!)

It could be something personal. (My partner and I just closed on our new house!)

It could be something that happened over the weekend or something they’re looking forward to. (I just booked a cruise for the end of the year!)

Or, good news can be sharing something new you’ve learned. (Yesterday, I realized that a group of geese is called a “gaggle”! Who knew?!)

What might sharing good news look like?

Good news can be sprinkled throughout your day wherever it makes the most sense to your practice. It doesn’t have to be lengthy or detailed—short and sweet will do the trick!

Here are a few ideas to get you started:

• Rounds: If your hospital does rounds at the start of each shift, ask each person to start by sharing good news before diving into patient updates.

• Team huddles: if your practice starts each day off with a team huddle, start the meeting by sharing good news! (Have a large staff? Consider asking for three volunteers each day to share to keep it brief)

• Whiteboard: don’t have daily gatherings with your team? Consider setting up a whiteboard in a common area (the break room, treatment area, etc.) and ask the team to write their good news at the start of their shift.

The Washington Post stated that 7/10 Americans suffer from negative news fatigue in their article “The Good News Effect. “

The article concerns what we often consume through news and social media.

While we can’t control what our team consumes through their many downloaded platforms, we can be intentional about bringing good news into their day.

Encouraging the brain to think about something positive, even during times that feel draining or overwhelming, can have a long-term effect on wellbeing.

2. Link work + Purpose

It’s a sad, common misconception that you need to be saving the world to feel like what you do is meaningful.

All too often, we hear phrases like “I’m just a receptionist,” “I’m just a Vet Tech,” or “I just work in general practice.”

We either lack pride or feel judged by our roles as if we have little value.

As veterinary leaders, we can help our teams (and often ourselves) flip the script.

Every role in the hospital holds value, and every person is important. It’s our job to empower our teams to take pride in their purpose.

How can we do that?

You can be creative with this one! Here are a few ideas to get you started:

• Create a “why” or “purpose” statement: reserve a little time at your next team meeting to give the team 5-10 minutes of silence to think of and jot down why they come to work every day. What’s fulfilling to them? What inspires them? What impact do they feel they make to the hospital or veterinary community?

• Create Vision Boards: this could be fun for a team meeting or outing activity and can be done the old-fashioned way (paper, magazines, scrapbooking material) or digitally, using a free digital creative space or even a Pinterest board. Have the team build their “vision” behind why they love their jobs and how they hope to see it grow.

Tip: These activities can be done individually and as a team.

For example, you may have each team member create individual vision boards and then create a team vision board as a group. A personal vision board might include their goal to learn how to perform an ultrasound and some photos of their pets since they’re their inspiration.

The team vision board might include photos of favorite patients, getting that new intensive care unit for the treatment area, and getting AHAA Certified.

3. Scraps in the bucket

Do you have a pulse on your team’s culture and overall happiness at work?

It can be challenging to gauge, especially in hospitals with a large staff or multiple departments.

Can’t I send out a survey?

Sure, surveys are undoubtedly helpful.

But what if you could get a pulse on how many good days the team experiences vs the not-so-great ones in a fun and interactive way?

Here’s an idea you can try:

Most hospitals have abundant scrap paper (even in the era of trying to go “paperless”). Why not put it to use, even after it’s been used?

• Put two buckets in a common area (near the lockers, breakroom, or the hospital’s exit in the back).

• Label bucket 1: I had a good day!

• Label bucket 2: Tomorrow will be better (or “I’ve not had a great day”, or simply “bad day”).

• Have the team crumple a piece of scrap paper and toss it into one of the buckets before they leave.

This can be a fun way to determine whether your team has more good days than bad or vice versa overall.

Don’t have a lot of scrap paper laying around?

First of all, bravo! Feel free to use an alternative. Some practices have used things like ping pong balls.

One practice got creative, buying two rubber dart boards and extra darts (the ones that won’t destroy the walls, of course) and placing them in the breakroom.

One was labeled “I had a great day” and the other “I had a bad day”.

All these activities can help foster a positive work environment, nurture team building, and bring a little fun into the mix.

Reducing compassion fatigue and improving culture isn’t a “one size fits all” solution; it requires an intentional approach and a gentle reminder that we’re all in this together. 

Mental Health: Combat Compassion Fatigue & Stress

““As a veterinary community, we prioritize patient care, but the job’s demands strain mental health. Recognize and address issues like compassion fatigue. Find support through NOMV, AVMA, and AAHA to ensure well-being. Remember, asking for help and prioritizing your health is okay.””

Caring for Pets, Coping with Stress: The Mental Health Challenges of Veterinary Professionals

As a veterinary community, we dedicate our lives to caring for our patients and prioritizing their well-being.

We have a deep passion for helping our patients and their parents, but often, the demands of the job can take a toll on our mental health.

From handling complex cases to managing the emotional burden of poor diagnosis and euthanasia, it's easy to feel overwhelmed and burnt out.

Not to mention the stress of owning, managing, and maintaining a successful practice.

The veterinary profession, where so many rely on your care, makes it even more crucial for veterinarians to have their own support system.

It's a tragic reality that suicide is a serious concern within the field, with 1 in 6 experienced suicidal ideation since leaving veterinary school.

It feels cliché to sy, “It's important to prioritize your mental health,” but just as you prioritize the health of your patients, your well-being is paramount to a fulfilling work life.

Compassion fatigue is a genuine issue that so many of our peers face…

…And unfortunately, it’s grown a sense of normalcy within our community.

Working in a high-stakes field like veterinary medicine can feel like it comes at a price, but recognizing signs and symptoms early within ourselves and our teams can help keep that cost low.

One of the most essential things leadership teams can do is acknowledge the existence of mental health and wellbeing issues in the profession and provide support and a sense of teamwork and community for their teams.

A shift happens when compassion fatigue and burnout start to kick in.

You may experience symptoms like:

• Decreased energy

• Overwhelming feelings of burnout/disengagement

• Generalized anxiety or depression

• Difficulty concentrating and sleeping

• Rumination about recent cases with unfavorable outcomes

• Thoughts of harming yourself to escape problems

These same symptoms are ones to watch out for in our peers, too. They can easily brush aside and chalk up to having a “bad week, month, or year.”

This is why it’s so important to recognize the warning signs and have some strategies in your back pocket to help curb the mental burden these symptoms cause.

To start, you may have to ask yourself or your peers some challenging questions.

• What might be the root of these symptoms?

• What’s within my control to change? What’s outside of my control?

• Am I putting more pressure/stress on myself than is necessary?

As you start to answer some of these questions, here are a few things that may help that are within the realm of your control:

• Avoid perfectionism– always seeking perfect solutions exacerbates stress and anxiety.

• Avoid comparing yourself to others– it’s said that comparison is the thief of joy. Comparison leads to envy and a lack of self-esteem. Focus on recognizing and continuing to strengthen your talents and skills.

• Set boundaries– Serving your clients is essential, but there’s a fine line between being helpful and allowing work to overstep into your personal life. Achieving a healthy work-life balance will promote your desire for longevity to continue the work that brings you joy.

• Prioritize yourself– Make time for activities that bring you joy and relaxation, whether exercising, spending time with loved ones, or engaging in a hobby. Stop making excuses. Taking breaks and setting boundaries with work can help prevent burnout and replenish your mental and emotional reserves.

• Find connections: whether it's talking to fellow colleagues, seeking therapy, or joining a support group, having a safe space to share your feelings and experiences can make a world of difference.

In addition to seeking support and practicing self-care, there are resources available specifically for veterinarians dealing with mental health challenges.

Organizations like Not One More Vet,  the American Veterinary Medical Association, and AHAA offer resources, support, and access to mental health professionals who understand veterinarians' unique challenges.

NOMV emphasizes raising mental health awareness in the veterinary profession and research to reduce suicide rates of veterinary professionals. Through an online network, NOMV provides support and healing efforts to show you that you are not alone.

As part of their work, NOMV  also works with veterinarians to build a support network of therapists and other mental health resources.

Similarly, American Veterinary Medical Association (AVMA) provides well-being tools and resources such as:

Wellbeing Assessment for Veterinarians A self-care planning guide

Steps to create a healthy working environment AVMA Journals Collection on Wellbeing

Promoting a healthy work culture of support and care increases productivity and feelings of self-worth. AVMA also informs veterinarians about how to receive help and encourages the use of preventative measures regarding mental and physical health.

You can also find a wealth of helpful well-being articles on the AAHA website geared toward mental health and well-being for the veterinary community (check out: AAHA Guide to Veterinary Practice Team Wellbeing).

Remember, it's okay not to be okay, and asking for help is a sign of strength, not weakness.

So, take a moment today to check in with yourself and your team and prioritize mental health.

We all deserve to feel supported, cared for, and valued.

Take this as a gentle reminder that you’re not alone in this journey, and resources and coping strategies are available to help you navigate the challenges of the job with compassion and resilience.

Overcoming compassion fatigue for Veterinarians

““Veterinarians often face compassion fatigue, stemming from the emotional toll of their work. Recognizing signs like burnout and emotional exhaustion is crucial. By setting boundaries and prioritizing self-care, vets can manage this fatigue. Learn practical strategies for maintaining your well-being and delivering exceptional care in our latest blog.””

Compassion fatigue is a genuine and often overlooked issue many veterinarians face in our work.

The demanding nature of the job, the emotional toll of caring for sick and injured patients, and the pressure to provide the best possible care can all contribute to feelings of overwhelm and exhaustion.

Thankfully, there are strategies that veterinarians can use to overcome compassion fatigue and continue to provide the high level of care that their patients deserve.

 First and foremost, it’s essential to recognize the signs of compassion fatigue (also known as empathetic distress) in ourselves and those we work closely with. These signs may include:

• Feelings of burnout

• Emotional exhaustion

• Cynicism

• Decreased sense of personal accomplishment

Once we recognize these signs, we can take steps to address and manage the things we’re most struggling with.

Setting clear boundaries is an act of self-compassion and respect.

Setting Boundaries is one of the best (often most challenging) strategies for overcoming compassion fatigue.

Learning to say no when feeling overwhelmed, giving yourself permission to take breaks, and prioritizing self-care are often frowned upon in our field.  

Veterinary teams are filled with caring, empathetic individuals who are notorious for overcommitting and overburdening themselves, making it difficult to set boundaries with colleagues and pet parents.

Setting some self-boundaries is a great place to start! Ask yourself:

• What limitations can I set around being contacted during personal time?

•  What can I delegate to a colleague or team member to reduce feeling overwhelmed?

•  How can I empower my team to handle challenging situations so I’m pulled in less frequently?

• What can I do to prioritize myself and the things that bring me joy?

Having even so much as a general answer to some of these questions can help you start to set some boundaries to reduce feeling overstressed.

How can you set boundaries with pet parents?

Setting a boundary with your clients can feel uncomfortable at first. To get started, you’ll need to identify the types of behavior you’ll tolerate and those you won’t.

For example, you might be willing to tolerate a pet parent sharing their frustration over an extended wait in the lobby.

Still, you’re unwilling to tolerate yelling, foul language, or verbal abuse toward you or your staff.

Next, you’ll need to kindly yet firmly communicate the boundary you’ve set. This part can feel a little uncomfortable if it’s not part of your daily practice.

For example, “Thank you for sharing your feedback, Mr. Smith. While I understand your frustration, my team and I will not tolerate abrasive behavior. I’d like to ask that you reduce your tone, or I’ll have to move on to my next appointment.”

Setting boundaries with your clients demonstrates compassion for your team, encourages respect from pet parents, and protects your mental health.

Tip: This can be a great team-building activity at a staff meeting.

• By allowing the team to collectively establish acceptable and unacceptable behavior (both internally and from clients), you empower each of them to have a voice. You can equip them with strategies to use when facing a difficult situation.

• Consider adding boundary-setting and reinforcement strategies to your next team huddle so your team feels prepared to enforce the boundaries you’ve agreed upon.

• Self-care is a close second for the best strategies to overcome compassion fatigue.

 Self-care means taking the time to prioritize your own physical, emotional, and mental well-being. Making daily choices to engage in activities that bring joy and relaxation, like:

• Exercise (going to the gym, rollerblading, dance, martial arts…)

• Hobbies (reading, coaching, golfing, DIY projects)

• Spending time with loved ones

All too often, we feel dedicating time to ourselves feels selfish, or “we’ll get to it tomorrow,” but over time, it harms our interactions with our staff, patients, and clients.

Studies have shown that regular self-care enhances Veterinarians' ability to continue caring for patients compassionately, safely, and more accurately (decreasing mistakes and enabling critical thinking).

Remember, it is not selfish to prioritize your well-being…

…it’s necessary to continue to show up as the best version of yourself for your patients and clients. If we don’t take a moment to recharge ourselves, we won’t have enough juice left to help those who need us most.

Wellbeing Resources Geared Toward the Veterinary Community

The American Veterinary Medical Association (AVMA) hosts a number of CE-accredited trainings and webinars  and offers a free wellbeing assessment along with some helpful self-care tools   

Not One More Vet (NOMV) is an organization that works tirelessly to support the well-being of the veterinary community

Suicide and Crisis prevention Hotline offers free, confidential support for those in distress

Don’t allow yourself or your team to suffer alone. Don’t wait. Reach out. Speak up.  

Burnout vs. Compassion Fatigue in Veterinary Medicine

““Discover the differences between burnout and compassion fatigue in veterinary medicine. Understand how prolonged stress and emotional tolls from treating sick animals can impact well-being. Learn effective self-care strategies and leadership roles in maintaining a healthy work environment.””

Working in the field of veterinary medicine is incredibly rewarding.

We provide comfort and treatment to patients with illness, disease, and injury.

We’re privileged to nurse sick patients back to health and experience the joy of being reunited with their families.

…But our line of work also has its fair share of challenges.

One of the biggest obstacles that veterinary professionals face is the risk of burnout and compassion fatigue.

Both can significantly impact the mental and emotional well-being of those working in the industry, but it is important to understand the differences between them.

Let’s start with burnout.

Burnout is a state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress.

In the veterinary space, feelings of burnout can occur when we are constantly faced with demanding workloads, long hours, and emotional distress from dealing with sick or injured animals. It’s chronic and happens gradually over time.

Burnout can lead to feelings of:

• Frustration

• Exhaustion

• Cynicism

• A sense of detachment/alienation from the job

Burnout can also manifest as physical symptoms…

You might see or experience symptoms such as fatigue, headaches, insomnia, and a lack of self-care.

 On the other hand…

…compassion fatigue is a specific type of burnout

Compassion fatigue (also known as empathy fatigue) occurs when individuals are regularly exposed to the suffering/trauma of others.

In our field, compassion fatigue can develop as a result of repeatedly witnessing the pain and suffering of patients, as well as the emotional toll of dealing with grieving pet parents.

Compounded stress results from an ongoing wish to relieve suffering from patients and pet parents (often followed by feelings of failure), which can lead to feelings of hopelessness, guilt, and a decreased ability to empathize with others.

The very nature of our work exposes us to the (often) sad reality of patient decline and owner distress or loss.

 Burnout and compassion fatigue are serious issues that can profoundly impact the well-being of veterinary professionals.

Veterinary teams must recognize the signs and symptoms of these conditions and take steps to prevent and address them.

 One way to combat burnout and compassion fatigue is through self-care practices.

Self-care means preserving time for personal well-being, such as:

• Regular exercise

• Healthy eating

• Adequate rest

• Actively participating in hobbies outside of work

• Spending time with friends and family

If you’re struggling with burnout and/or compassion fatigue, seek support from colleagues, friends, and mental health professionals immediately.

Building a solid support network can help us cope with the challenges of the job and prevent feelings of isolation and overwhelm.

Additionally, veterinary organizations and leadership teams play a crucial role in addressing burnout and compassion fatigue by offering resources such as:

• Counseling services

• Stress management workshops

• Flexible work schedules

As leaders, we need to prioritize our own well-being to help maintain a supportive and healthy work environment for our teams and empower them to continue providing the best care for our patients.

By recognizing the signs of burnout and compassion fatigue and taking proactive steps to address these issues, we enable our teams to continue making a positive impact in the lives of our patients and pet parents.

Well-being Resources Geared Toward the Veterinary Community

American Veterinary Medical Association (AVMA) hosts a number of CE-accredited trainings and webinars  and offers a free wellbeing assessment along with some helpful self-care tools   

Not One More Vet (NOMV) is an organization that works tirelessly to support the well-being of the veterinary community

Suicide and Crisis prevention Hotline offers free, confidential support for those in distress

Don’t allow yourself or your team to suffer alone. Don’t wait. Reach out. Speak up.  

3 Signs of Compassion Fatigue in Veterinary Medicine

““Discover three signs of compassion fatigue in veterinary medicine. Learn to recognize physical, emotional, and behavioral symptoms like exhaustion, anxiety, and withdrawal. Awareness and early intervention are critical. Explore resources from AVMA and NOMV to support well-being.””

As Veterinary caregivers, we’re deeply motivated to serve our patients and deliver the best possible care. 

We’re no strangers to the phrase “we don’t deserve pets.” Their unwavering love and loyalty are gifts we’re so fortunate to experience.

The American Veterinary Medical Association (AVMA) defines the human-animal bond as “a mutually beneficial and dynamic relationship between people and the animals that are influenced by behaviors that are essential to the health and well-being of both.”

This bond brings joy, warmth, and laughter to the workday, and being surrounded by like-minded, compassionate coworkers makes the work environment that much brighter.

But, with the stress of being understaffed, working long hours, and repeated exposure to trauma and grief…

…it’s easy for a bright environment to feel dark.

All too often, veterinary teams struggle with feeling overworked.

Pair that with bearing witness to abuse, neglect, and euthanasia… It’s easy to see why compassion fatigue is so common among our peers.

Compassion Fatigue is a result of extreme exhaustion unique to compassionate caregivers regularly exposed to loss or trauma.

There’s a growing awareness that caregivers of all kinds should make sure they make time to care for themselves.

Why?

It’s the same reason you’re told on a flight to put on your own oxygen mask first before helping others.

At the risk of sounding cliche, the phrase “you can’t pour from an empty cup” couldn’t be more accurate.

Like our feline patients, veterinary teams often hide signs of being overwhelmed. They often appear stoic, professional, and productive, which can make recognizing signs of compassion fatigue difficult.

The more we know about compassion fatigue, the better we can identify the symptoms…

…and step in to support our peers when they need us most.

Let’s take a moment to unpack three common signs of compassion fatigue to be on the lookout for: 

#1:  Physical signs

Compassion fatigue might physically present itself.

Let’s take Dr. Isaacs, for example.

Since her associate is on maternity leave, she’s trying to maintain 3x of her normal caseload, and this week, there’s been an unusual amount of euthanasia on the schedule.

You notice she’s been wearing the same scrubs for the past three days and hasn’t taken her usual lunch or snack breaks.

You overhear a client comment on her tired appearance during their pet’s physical exam. Dr. Isaacs casually shares that she’s not been sleeping well and has had intermittent headaches.

Little red flags are going up. She’s showing common physical signs that she’s experiencing compassion fatigue including:

• Exhaustion & headaches

• Changes in sleep patterns or appetite

• Lack of self-care

• Stomachaches & digestive changes

#2: Emotional signs

It’s not uncommon for compassion fatigue to appear more emotionally.

Take Ashley, for example.

Ashley has been a Veterinary ER nurse for 6 years and is well experienced. She has a great reputation for acting quickly, calmly, and rationally during patient crises.

Lately, you’ve noticed she’s been hypervigilant about her patients and hasn’t been as social with the team. When patient outcomes aren’t successful, she becomes easily overwhelmed, emotional, and negative.

Sudden mood swings or overreacting aren’t uncommon symptoms.

You might also witness:

• Increased anxiety or sadness

• Feelings of guilt or helplessness

• Difficulty concentrating

• Hypersensitivity or insensitivity to emotional experiences

#3 Behavioral changes

For this one, let’s talk about Daniel.

Daniel has only been a receptionist for a few months but has learned the ropes quickly.

Due to a recent heat wave, the hospital has seen an influx of patients suffering from heat-related complications, many of whom have had unfortunate and unexpected goodbyes.

Although Daniel has been very friendly and easy to work with up to this point, you notice his patience threshold decreasing. He often disappears to the breakroom for extended periods and has been very quiet during his shifts.

Since his time in practice has been so limited, it might surprise you to learn that he’s struggling with compassion fatigue.

He’s demonstrating common signs like:

• Isolation or withdrawal

• Irritability

• Lower tolerance to frustration

Compassion fatigue doesn’t have boundaries

It doesn’t discriminate against your time or experience in practice or the role you serve at the hospital.

If you’re experiencing some of the symptoms listed above, know you’re not alone. Do your best to be open and transparent with your team about your feelings and what you might need to recover.

As a leadership team, we want to foster a culture that supports the mental and emotional well-being of our employees.

At the very least, we want to ensure that our team is aware of and has access to resources that could significantly impact their well-being.

Wellbeing Resources Geared Toward the Veterinary Community

The American Veterinary Medical Association (AVMA) hosts a number of CE-accredited trainings and webinars  and offers a free wellbeing assessment along with some helpful self-care tools   

Not One More Vet (NOMV) is an organization that works tirelessly to support the well-being of the veterinary community

Suicide and Crisis prevention Hotline offers free, confidential support for those in distress

Don’t allow yourself or your team to suffer alone. Don’t wait. Reach out. Speak up.  

Elevating Veterinary Patient Care Protocols with ICU Cages

Picture this… Let’s call it scenario 1:

Rocco, a canine patient you’ve come to know and love, comes in for a routine dental.

After completing a pre-anesthetic exam and reviewing his recent lab work, Rocco was led to the treatment area for anesthetic induction and his dental procedure.  

His dental visit was thankfully uneventful. He had a basic cleaning and one minor extraction. He’s ready to move on to recovery!

As Rocco wakes up from anesthesia, he’s thermogenic (his body temperature is below average) and tachycardic (his heart rate is severely elevated).

As veterinary nurses attempt to intervene, Rocco’s anxiety increases, and he begins thrashing and vocalizing. Through the kennel door, one of the nurses notices the color of his tongue slowly change from bright pink to a light pale purple, and they attempt to administer oxygen.

Rocco’s responding fearfully and won’t allow the team to come close. The veterinarian, who’s already started seeing afternoon appointments, is pulled from a room to assist.

Let’s pause here…

A few red flags are going up:

1.       The patient is overly stressed and because of his fearful response, intervention, and treatment are delayed

2.       The Veterinarian is pulled away from appointments, causing delays for other patients needing care

3.       Clients are getting understandably upset due to extended wait times

The snowball effect continues…

So, let’s switch gears and take a look at scenario 2:

Rocco, who you know and love, comes in for his routine dental as scheduled.

The pre-anesthetic exam and labs look good – so he’s off to his procedure.

The procedure goes as planned. A simple cleaning and a single extraction. Easy peasy, lemon squeezy.

Rocco has been moved to the recovery area, where a temperature-controlled ICU cage awaits him. The warm environment helps slowly bring his body temperature back to normal.

The soft-close plastic doors reduce the unfamiliar noises of the hospital, helping keep Rocco’s anxiety at bay. With clear visibility, his veterinary team can keep close tabs on his progress.

After his swallow reflex returns and he’s safely extubated, the treatment technician uses the external control panel to turn on some supplemental oxygen for Rocco as he recovers.

After a short time, Rocco’s vitals are in a healthy range; he’s bright, alert, and ready to head home!

Although your hospital may not offer emergency or ICU services…

ICU cages still bring incredible value to patient care and staff monitoring in general practice.

They increase hospital workflow and efficiency by helping to reduce complications, minimizing unnecessary staff attention, and minimizing disruptions to the daily schedule.  

In our last scenario, having the ICU cages as part of their recovery protocol helped:

·         Improve patient recovery

·         Reduce appointment interruptions

·         Ease observation and monitoring

As time passes, more veterinary practices are investing in ICU cages to enhance their patient care protocols and elevate their standard of care.

Now more than ever, our furry friends are considered family members more than they are “house pets.”

The love and companionship they bring to our lives are unmatched, and as their veterinary care team, we have the exciting opportunity to provide a comfortable and safe experience.

Learn More about ICU cages - https://newvetequipment.com/intensive-care-unit

Maximizing Veterinary Patient Recovery with ICU Cages

Processes and Procedures: Achieving Optimal Outcomes for ICU Patients

In our ICU units, the primary objective is clear: to ensure our patients survive, recover, and return to their owners in the best possible health.

Given the critical nature of their conditions, this goal is often challenging, but by adopting strategic approaches and effective management techniques, we can significantly optimize patient outcomes.

Collaboration among veterinarians, veterinary technicians, and pet owners is essential to this process.

Establishing Objectives

The initial step is to define the desired outcomes and set clear expectations for all parties involved.

This may include goals such as reducing patient mortality rates, accelerating mobility post-surgery, or enhancing data recording efficiency.

These professional aims will differ from the clients' priorities, which typically focus on the pet's quality of life.

Early in the case, it's crucial to engage with pet owners to understand their primary concerns and objectives.

Whether their goal is to get their dog back to running long distances, encourage their cat to eat again, or provide palliative care for a pet in its final days, understanding these aims is the first step toward achieving them.

Staffing Appropriately in Veterinary ICUs

Effective management of an ICU hinges on efficiency, both among staff and within care procedures. Ensuring that an ICU is appropriately staffed is crucial.

Each team member should understand their role and perform their duties to the best of their abilities. Additionally, staff should be ready to assist colleagues when needed and prioritize their own physical and mental well-being.

Research in human medicine has demonstrated that nurses significantly impact patient outcomes and survival rates in hospitals. We can draw a parallel in veterinary medicine, recognizing that the expertise and efficiency of veterinary technicians are vital to the success of any shift.

A 2020 study reinforced this, examining errors and patient outcomes in three U.S. veterinary hospitals. It found that variations in veterinary technician staffing levels and experience directly influenced the occurrence of errors.

This underscores the importance of appropriate staffing in maintaining high standards of care and improving patient outcomes in veterinary ICUs.

Communicating Effectively in a Veterinary ICU

Effective communication is crucial in any team environment, but it is especially vital in a busy, fast-paced, and stressful ICU setting.

ICU patients often have complex, multi-factorial needs, making thorough and precise communication essential.

This involves not only verbal communication, such as running 'rounds' at the start of each shift, but also ensuring that paperwork—including hospital charts, medication charts, and owner consent forms—is meticulously maintained.

Small details, like checking off when a medication has been administered or highlighting a known allergy, can significantly impact patient care.

Ensuring legible handwriting and clearly labeling any symbols used can enhance accuracy. Assigning one or two people to oversee each case can help minimize discrepancies caused by communication errors.

Rounds are beneficial for keeping the entire team updated on the critical aspects of each case. However, detailed handovers should ideally occur directly between team members responsible for the patient to avoid potential miscommunication.

Learning from mistakes

Veterinary medicine is a volatile business and despite everyone’s best efforts, things can and will go wrong.

In order for the system to continue to function positively, it is vital that mistakes are not ignored or shrugged off – this does absolutely not mean that a blame culture should be encouraged, but means that any mistakes, or even near-misses, should be documented and learned from in order to ensure they don’t happen again³.

It is worth noting that these shouldn’t be limited to drastic events such as the death of a patient, but could be as simple as a set of blood results going missing.

An anonymous system is one common way to achieve this, by which the information is fed back to senior staff who then can relay it and any solutions to the team, with or without a staff meeting.

If members of staff have been involved in a difficult case or one with a negative outcome, they should also be encouraged to attend ‘debrief’ meetings in order to process the situation, and to help support their mental health.

This is much more commonly done in human medicine but should also be promoted within the veterinary field.

Having checklists and SOPs in place for situations such as drawing up drugs or dispensing medications, which center around one person ‘doing’ and another person ‘checking’ can help to reduce errors in dosing.

It is vital that training is also kept up to date and any new members of staff are trained in these protocols as soon as possible. 

Auditing

Carrying out clinical audits can help bring to light any potential issues and areas in which patient care or outcomes could be compromised.

An example of a clinical audit could be evaluating ICU patient temperatures after they have undergone an operation, to ensure they are being managed appropriately and are consistently within expected limits. I

f this audit was to reveal that maybe temperatures in the post-operative period are below the recommended range, it should prompt changes to be made to improve the situation, such as implementing the use of active or passive warming devices.

However, probably the most important part of this process is to re-audit after a certain period of time, to ensure improvements have taken place.

One model that summarizes this is the PDSA model – Plan, Do, Study, Act⁴. 

• Plan to carry out a change 

• Do carry out a change

• Study the results of carrying out the change

• Act to make any further adjustments

Post-event audits can tie in nicely with evaluating mistakes or near-misses in the practice and provide a structure to learn from. But again, there should never be any blame placed on any individual or group of individuals. 

Looking at the bigger picture

Veterinary medicine is constantly evolving, and we are discovering new and exciting methods to aid in our diagnostics and treatment of our veterinary patients.

However, sometimes, we need to take a step back and look at how getting the basics right can form a stable foundation on which to build a patient’s recovery.

Although surgery and drug therapy will make up a large proportion of the treatment an animal may receive, they are not the only things we have in our armoury to improve outcomes. 

Nutrition: The Foundation of Your Pet's Recovery

Proper nutrition is essential for the recovery of your pet, whether a cat or dog. Without appropriate and sometimes specialized nutritional therapy, other medical or surgical treatments may not reach their full potential.

The Benefits of Complementary Therapies

In addition to nutrition, complementary therapies like physiotherapy, hydrotherapy, laser therapy, and acupuncture have shown significant benefits for your pet's recovery. These therapies are effective not only for mobility issues but also for a range of other conditions.

Adopting a Multi-Modal Approach

Utilizing a multi-modal approach in treatment increases the chances of achieving our primary goal: ensuring that the pet survives, recovers, and returns to you in the best possible health.

Maximizing ICU Potential

The ICU is a complex environment but also one that offers immense opportunities. By leveraging the full capabilities of veterinary staff and medicine, we can transform dire situations into positive outcomes for your beloved cat or dog.

References

1. Curtin LL. An integrated analysis of nurse staffing and related variables: effects on patient outcomes. Online J Issues Nurs. 2003;8(3):5. PMID: 14656199.

2. Hayes GM, Bersenas AM, Mathews K, Lane WG, LaLonde-Paul DF, Steele A, Avellaneda A. A multicenter observational study investigating care errors, staffing levels, and workload in small animal intensive care units. J Vet Emerg Crit Care (San Antonio). 2020 Sep;30(5):517-524. doi: 10.1111/vec.12991. Epub 2020 Sep 12. PMID: 32918379.

3. Quality improvement for patient safety and a better practice culture; Pam Mosedale and Mark Turner; The Veterinary Nurse 2022 13:4, 156-161 

4. https://todaysveterinarypractice.com/practice-management/measuring-patient-outcomes/